Shipping Policy

At ESSENTIALSCLOUSA, we are committed to delivering your orders safely and efficiently. We strive to provide clear information about shipping methods, delivery times, and costs so you can shop with confidence.

1. Complimentary Shipping

Orders totaling $119 or more qualify for free standard shipping worldwide. For orders below this amount, shipping fees will be calculated and displayed at checkout based on your location.

2. Order Handling

All orders are processed within 1–10 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is processed, it will be dispatched via a trusted carrier.

3. Delivery Options

We offer reliable international shipping with the following estimated delivery times:

  • North America (USA, Canada): 7–18 business days

  • Europe: 8–20 business days

  • Asia & Oceania: 8–18 business days

  • South America: 10–25 business days

  • Middle East & Africa: 10–25 business days

Please note that delivery times are estimates and may be affected by customs clearance, local postal services, or unforeseen delays.

4. Shipment Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package directly on our website or through the carrier’s tracking portal. Tracking information may take 24–48 hours to update.

5. Address Verification

Please ensure that your shipping address is complete and accurate. We are not responsible for delays, lost, or returned packages caused by incorrect or incomplete information.

6. Customs, Duties, and Taxes

For international orders, customers may be responsible for customs duties, taxes, or other import fees, unless otherwise specified as duty-paid. Check your local regulations to avoid unexpected charges.

7. Lost, Damaged, or Delayed Shipments

If your package is lost, damaged, or significantly delayed, contact us at service@essentialsclousa.shop. Our support team will work with the carrier to resolve the issue and provide a replacement or refund if applicable.

8. Shipping Restrictions

Some locations may have restrictions on certain products. If an order cannot be delivered to your location due to local regulations, we will notify you and provide alternative solutions.

9. Contact Support

For questions about shipping options, delivery times, or your order status, contact us at service@essentialsclousa.shop. We are committed to ensuring a smooth and reliable delivery experience.