Privacy Policy

At our store, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services. By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide:

  • Personal details such as name, email address, phone number, shipping address, and payment information when placing an order or contacting support.

  • Account registration information if you create a customer account.

b. Information Collected Automatically:

  • Technical data including IP address, browser type, device information, and pages visited.

  • Data collected through cookies or similar technologies to improve website performance and user experience.

2. Use of Personal Information

The information we collect is used for purposes including:

  • Processing and fulfilling orders

  • Responding to inquiries and providing customer support

  • Sending important notifications regarding your order or account

  • Analyzing website performance and enhancing user experience

  • Communicating promotional content or newsletters, if you opt in

3. Data Sharing

We do not sell or rent your personal data. Your information may be shared only in the following situations:

  • With trusted service providers who assist in payment processing, order fulfillment, or website operations

  • When required by law or government authorities

  • To protect our legal rights or prevent fraud

All third-party providers are required to maintain appropriate security and confidentiality standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart

  • Analyze site traffic and usage patterns

  • Deliver relevant content and advertisements

You may disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information. Sensitive data, such as payment details, is encrypted using SSL technology and securely stored to prevent unauthorized access.

6. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 13. If we discover such data has been submitted, we will promptly delete it.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information, subject to legal obligations

  • Opt out of marketing communications

To exercise these rights, contact us at service@essentialsclousa.shop.

8. Retention of Data

We retain personal information only as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business purposes.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than your own. By using our services, you consent to such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately. Continued use of our website after updates indicates acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at service@essentialsclousa.shop.